Frequently Asked Questions - The Beeches Apartments Queenstown

Helpful info for your stay

Frequently Asked Questions

How many cars can I park in the courtyard?

You are only allowed one car per property in the courtyard.

Please note there is a strict parking policy for the central courtyard.

Vans, trucks, caravans, trailers, and large vehicles are not permitted at any time.
Only one car per apartment.
Cars must be parallel parked in front of the apartment entrance.
Watch your speed in the courtyard, please.

There is plenty of free public parking around the property on a first-come, first-served basis.

My parking space is occupied. Who should I contact?

Please contact the property manager with a photo if you can. They can escalate it if need be.

By all means, knock on doors around the car park space to see if someone has mistakenly parked in the wrong location.

How far away from the town centre is the Beeches?

We are a 5 min walk down the hill into town.

How far from the airport is the Beeches?

We are approximately 15-20 mins drive from the airport (7 km) but this is dependent on the traffic situation.

Who owns the Beeches Apartments?

The Apartments are individually owned. The Body Corporate (HOA) manages the common areas like parking, gardening, etc.

Can I contact the owner directly to make a booking?

If the owner has provided their contact details for their listing, you can make direct contact with them.

Are these properties suited to Stag/Hen's parties?

We have strict no-party rules, nor do we permit excessive noise, so these properties are not suited.

Treat yourself to somewhere special.
Luxury rental apartments in the center of Queenstown

Let us take care of you

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Property Rules

We want you to have a great time and make fantastic memories while visiting. Please respect our property by adhering to these rules.

In addition to anything else stated in the house manual and without limiting the owners’ rights, a breach of the following rules could result in possible eviction from the property and/or up to $1,000 being charged per occurrence:

Parties, events, weddings, receptions, stag / hen festivities without the written consent of the owner. Parties includes extra persons not authorised by the owner.
Excess people above the maximum, not authorised by the owner in writing.
Smoking on the property.
Undue nuisance or noise to neighbours or the local community.
Use of illegal substances or conduct of illegal activities at the property.
Anything that could invalidate the insurance policy for the property.
Moving or re-arranging furniture.
Cutting keys or obtaining remote door controls for the property.
Tampering with smoke alarms.
Leaving a fireplace unattended.
Booking on behalf of another person without intending to be at the property during the stay.
Bringing a pet onsite when unauthorised, or inside the house if the house only allows pets outside.
Putting away dishes that are not dry or are dirty in any way.
Interfering with the Internet modem and wifi.
Tamper with or interfere with the TV tuning, DVD, related cables, sound systems.
Check out late – Fine $200/hr with a full day charged after 2.5 hrs
Interfere with the house alarm.
Use of drones.
Wrong rubbish and/excessive rubbish in the wrong bins. Absolutely no plastic bags to be put in recycling and glass bins.
Move cutlery, cooking utensils, glasses, etc. between properties.
Cooking that leaves strong odours and lingers after checkout.

Should you be evicted from the property, all amounts paid will be forfeited and the property manager may remain on-site at the property as you ready for departure. In the instance of eviction, a mandatory exit clean will be provided by the property manager and will be charged, to the booking credit card holder, at the rate of $80 + GST per hour.

Breakages and Damages

Any damage or breakage may be charged for at our discretion. It is the responsibility of the renter to prove any damages are accidental, however the final decision on liability rests with the owner of the property. That being said, we are reasonable and sensible, just like you. We reserve the right to charge you for any damage caused and related administration costs and fees incurred.

Property Manager

Our property manager is available from 8am to 5pm weekdays and 9am to 3pm Saturdays.

Outside these hours, please call only if urgent or an emergency.

If unavailable, please text stating your name and property name please. Don’t leave a voice message.